F.A.Q

Q:Are the UGG Shoes authentic?

A:The ugg products we offer are anthentic totally.They have original quanlity,you can account on it!The shoes are run big,If you have the between size,you should choose half smaller size.For example,if you wear size 7.5,you should choose size 7.

Q:How to take care of the UGGs?

A:We recommend that all Sheepskin products be sprayed with a Sheepskin Stain & Water Repellent before being worn especially if they are Twin Faced sheepskin (100% sheepskin) or a light color. This will prevent dirt and oil from soaking into the sheepskin or suede and will thus trap dirt on the surface, making the cleaning process easier. Stain and water repellent is very helpful and effective. We sell a variety of quality sheepskin protectors.

Q:How do I place order ?

A:Indicate us the Shoes Number with the Size from our Online Catalog: www.thedearugg.com. After received your order confirmation, we will sum up the amount for your payment. You pay by our Payment Methods with our payment details. we delivery the shoes once your payment confirmed.

Q:How long it takes to receive shoes ?

A:Usually it takes 5 business day to delivery to your door!

Q:What is your Payment Methods ?

A:We accepy Credit Card like Mastercard and Visa and atc.Our Payment option is Paypal,IPS,Gspay.We also accept western union and money gram.

Q:How are purchases packaged ?

A:Purchases are shipped directly from stocks, and are all packaged in its original box. Merchandises are carefully surrounded in protective material.